GENERAL TERMS AND CONDITIONS OF SALE OF THE PRODUCTS SOLD

GENERAL TERMS AND CONDITIONS OF SALE OF THE PRODUCTS SOLD

sur www.maison1889.com

www.maison1889.com/fr is the online shopping website of ETABLISSEMENTS J. BRACQ SA, a society with a registered capital of 173.880 €, whose head office is located in Caudry, registered to the Commercial Register under the number: 1961B50030 DOUAI, FRANCE; its CEE idendification number: CEE FR69 686 120 304. Email address: jeanne@maison1889.fr

APPLICATION OF THE GENERAL TERMS AND CONDITIONS OF SALES

The conditions of sales presented in detail here below aim at governing the contractual relations between the commercial website www.maison1889.com/fr and the buyer and the conditions applicable for any purchase made through the commercial website, the buyer being a professional or a Consumer.
On this present website, the following terms “WE” “OUR” “OUR SOCIETY” and “MAISON 1889” refer to ETABLISSEMENTS J. BRACQ SA.
The present conditions govern the orders and cover all products on sale on the website www.maison1889.com/fr by any person “the customer”.
The acquisition of a good by a buyer through this present website implies acceptation without any reserve by the buyer of the present conditions of sale of which he/she has to take knowledge prior to any purchase.
These present conditions of sale will prevail against any other general or particular conditions of sale non-expressly agreed by ETABLISSEMENTS J. BRACQ SA who retain the right to modify their conditions of sale at any time. In that precise case, the applicable conditions will be those in force at the date of the purchase by the buyer “the customer”.

Characteristics of the proposed products

The proposed products are those featured in the catalogue published on the site on the day of consultation by the customer and are valid only within the limit of the available stocks.
Each product is accompanied by its product-sheet showing a brief description for better information of its specifications.
The pictures showing the catalogue products are in no way contractual. They are the truest possible but cannot insure a perfect similarity with the proposed product, namely regarding colors and aspect of the materials. Should errors occur as to a color or a pattern, our society cannot be held accountable.

ORDERS

You can issue an order:
Online: www.maison1889.com/fr
 The customer can select as many products as needed and wished, they will be added to the cart within the limit of the available products.
To place an order on the website, the customer is submitted to successive various steps to be strictly followed and respected making possible to validate his/her purchases and pay for them. Any order validated by the customer is worth a contract of sale in acceptance of the whole contract clauses herein.
All the data produced and the registered confirmation will serve as a proof of the transaction.
The confirmation will be worth signature and acceptance of the operations carried out.
We confirm immediately the receipt of the order by Email. MAISON 1889 retains the right to cancel any order from a customer with whom litigation exists regarding a former order.
The information provided by the buyer at the order taking is biding upon him/her: in the event of error in the addressee’s details, the seller cannot be held responsible for failure in delivery due to an impossible delivery.
The contractual information is available in French and English and will be confirmed at the time of the order validation.
MAISON 1889 retains the right not to register a payment and not to confirm an order for whatever reason and especially in the event of a problem to secure supply or in case of difficulty regarding the received order.

Prices and terms of payment

Prices presented on the website are shown in Euro, all taxes included for France and the European Union, out of delivery charges which are at the expense of the customer. The total price of the order (all taxes and delivery charges included) is indicated in the customer’s cart.
The price indicated in the order confirmation is the final price, expressed all inclusive taxes and including the VAT to be applied at the day of ordering for deliveries in France and as necessary the countries of the European Union in accordance with the application rules in force.
The rules are set out by the European Union. Any change in the tax rates may affect the price of the product.
In case of an order to be exported to any other country than Metropolitan France, you are the importer of the ordered product(s). Custom duties or any other local taxes or import duties of the State in question may be due. These fees and sums are not the responsibility of our society. They fall within your task, as well in terms of custom declaration as in terms of payment(s) to the relevant local authorities of your country.
We advise you to enquire about these aspects of the procedure.
Whatever be their origin, all orders are payable in euro.
Maison 1889 retains the right to modify its prices at any time, but the product will be invoiced on the basis of the current rate at the time of the order validation and subject to availability.
The products are payable in cash on the date of effective order. The validation click implies your paying for the indicated price.
The products remain the property of Maison 1889 until full payment of the price.
BEWARE: At the moment you take physical private property of the ordered products, the risks of loss and damage are transferred to you.
The ordered validated by the customer will only be considered effective at the time of agreement from the relevant centers of banking payment. In the event of refusal from those centers, the order will be cancelled automatically and the customer informed by Email.
Payments are to be made either by means of the secured platform PayPal through the use of the protocol SSL so that the information transmitted are crypted and no third person can take knowledge of them during the transport on the network or by banking transfer or through an electronic platform operated by our banking partner. The platform accepts payments via the following credit cards: Blue card, Visa, Master card.
PayPal (Europe) Sarl and co is a limited liability company with a partnership limited by Luxembourg shares registered in the Luxembourg Trade and Companies Register under the number B118349 whose head office is situated 22-24; Boulevard Royal L–2449 Luxembourg. For further information, the customer can visit the following website: https//www.paypal.com
The customer expressly acknowledges that the communication of his/her credit card number to Maison 1889 is worth authorization to make a direct debit from his/her account to the amount of the ordered products. Where appropriate, a cancel notice for payment default is sent to the customer on the Email address provided at his/her registration on the website.

Withdrawal from refunds and returns

Time limit and detailed rules of the exercise of the right of withdrawal
In accordance with the article L.221-18 of the French Code of Consumption, the non-professional consumer has a period of withdrawal of fourteen (14) days of receipt of the order to exercise his/her right of withdrawal with Maison 1889, this without stating its grounds.
The exercise of the right of withdrawal can be carried out either by visiting the website and log on to the online Member Account in the section “order” or by using the model of withdrawal form set out in the section contained in annex of the General Conditions of Sale, it will then be filled in and returned by postal mail to the following address:
MAISON 1889 – Service Retour – ZI 4 rue de l’Europe BP 20165 59543 CAUDRY Cedex, France or by an Email to jeanne@maison1889.fr
– The terms for return of the order as part of the right of withdrawal
The right of withdrawal is exercised without penalty.
The Customer returns the order with the prepaid return- note supplied by ETABLISSEMENTS J. BRACQ S.A, without undue delay and no later than within the fourteen (14) days following the communication of his/her decision to withdraw in accordance to the article L.221-21 of the French Consumer Code.
Beyond that period of fourteen (14) days, the sale is firm and final. The product must be returned wrapped in its original packaging, brand-new, unworn, free of first washing. To make a return, the Customer must follow the procedure specified on the return – note received with his/her order. The return of the products is at the charge of Maison 1889 if the location of delivery is within the following countries: Metropolitan France, United Kingdom, Belgium, Germany and Spain.
The cost of return of the products is at the charge of the Customer and at his/her own risks if the place of delivery is out of the above cited countries.
– Reimbursement of the returned products as part of the right of withdrawal
The refund of the order by ETABLISSEMENTS J.BRACQ SA is made no later than within the fourteen (14) days of the date when our society is informed of the Customer’s decision to withdraw.
However, the reimbursement is made only provided that Maison 1889 has been able to get back the products covered by the return and by the refund application as well.
ETABLISSEMENTS J.BRACQ repays through the same means of payment as the one which will have been used upon payment of the order, except for an express agreement of the customer for another means of payment to be used by our society. If that means of payment is not possible for reasons of expiry date over, the Customer must get in touch with the Customer Department in order to modify the means of payment, this modification will not be charged to the Consumer. ETABLISSEMENTS J. BRACQ SA will not be liable for failure in reimbursement in case of an expiry date over.
The reimbursement of an order with an E-card or a gift-card or a credit-note will be automatically refunded with a credit-note.
In the event of default of respect of the general Conditions of Sale herein, ETABLISSEMENTS J. Bracq SA will not be able to proceed to the repayment of the products concerned. In all cases, the return costs are on the charge of ETABLISSEMENTS J.BRACQ SA if the product delivered to the Customer is different from the ordered products or if it is delivered damaged.
However, the right of withdrawal does not apply to the goods made according to the Consumer’s specifications or prescriptions or clearly personalized such as, for example, the length of a skirt, a dress or sleeves.
No return of goods will be possible without our prior written consent. That consent doesn’t imply any recognition of the justification of that return. Any claim will have to be made no later than forty-eight hours after receipt.
We shall not be responsible for the goods already used. In case we have agreed on a claim regarding the quality of the articles delivered, the amount of the claim will not exceed the invoiced value of the goods concerned, without the shipping costs.
In the event of replacement, return the article(s) undamaged in their original packaging to the following address: Maison 1889, ZI 4 rue de l’Europe 59540 Caudry

Rétractation de remboursements et de retours

– Délai et modalités d’exercice du droit de rétractation
Conformément à l’article L.221–18 du Code de la Consommation, le Client non-professionnel dispose d’un délai de quatorze (14) jours à compter de la réception de la Commande pour exercer son droit de rétractation auprès Maison 1889, sans avoir à motiver sa décision.
L’exercice du droit de rétractation peut s’effectuer soit en se connectant sur son compte client dans la section « commande », soit en utilisant et envoyant le modèle de formulaire de rétractation figurant en annexe des Conditions Générales de Vente, par courrier, à l’adresse suivante : MAISON 1889 – Service retours — ZI 4 rue de l’Europe BP20165 59543 Caudry Cedex, France, ou par email à jeanne@maison1889.fr
– Modalités de retour de la Commande dans le cadre du droit de rétractation
Le droit de rétractation s’exerce sans pénalité.
Le Client renvoie la Commande avec le bon de retour prépayé fourni par ETABLISSEMENTS J. BRACQ SA, sans retard excessif et, au plus tard, dans les quatorze (14) jours suivant la communication de sa décision de se rétracter conformément à l’article L. 221–21 du Code de la Consommation.
Au-delà de ce délai de quatorze (14) jours, la vente est ferme et définitive. Le Produit doit être retourné dans son emballage d’origine, dans son état d’origine, neuf, non porté, non lavé. Pour effectuer un retour, le Client doit suivre la procédure indiquée sur le bon de retour reçu avec sa Commande. Le retour des Produits est pris en charge par Maison 1889 si le lieu de Livraison s’effectue dans un des pays suivants :
France métropolitaine, Royaume-Uni, Belgique, Allemagne et Espagne.
Le retour des Produits est à la charge du Client et se fait à ses risques si le lieu de Livraison n’est pas dans les pays précités.
– Remboursement des Produits retournés dans le cadre du droit de rétractation
Le remboursement de la Commande par ETABLISSEMENTS J. BRACQ SA s’effectue au plus tard dans les quatorze (14) jours à compter de la date à laquelle elle est informée de la décision du Client de se rétracter.
Cependant, le remboursement intervient sous réserve que Maison 1889 ait pu récupérer les Produits objet du retour et de la demande de remboursement.
ETABLISSEMENTS J. BRACQ SA effectue le remboursement en utilisant le même moyen de paiement que celui qui aura été utilisé pour le paiement de la Commande, sauf accord exprès du Client pour qu’elle utilise un autre. Si ce moyen de paiement et dans la mesure ou a expiré, le Client doit contacter le service-client pour modifier le mode de remboursement n’occasionne pas de frais pour le consommateur. ETABLISSEMENTS J. BRACQ SA ne pourra être responsable de remboursement sur un moyen de paiement expiré.
Le remboursement d’une commande réglée avec une ecarte cadeau, une carte cadeau ou un avoir, sera remboursée automatiquement en avoir. 
A défaut de respect par le Client des présentes CGV, ETABLISSEMENTS J. BRACQ SA ne pourra procéder au remboursement des Produits concernés. Dans tous les cas, les frais de retour sont à la charge d’ETABLISSEMENTS J. BRACQ SA si le Produit livré au Client est différent du Produit commandé ou s’il est livré endommagé.
Toutefois le droit de rétractation ne s’appliquera pas aux biens confectionnés selon les spécificités du consommateur ou nettement personnalisés telle que par exemple la longueur de jupe, robe ou manches.
Aucun retour de marchandises ne pourra être effectué sans notre consentement. Ce consentement n’impliquant aucune reconnaissance quant à la justification de ce retour. Toute réclamation devra être faite au plus tard quarante-huit heures après réception.
Nous déclinons toute responsabilité sur les marchandises déjà employée. En cas d’acceptation de notre part d’une réclamation concernant la qualité des articles livrés, le montant de la réclamation ne pourra excéder la valeur facturée des marchandises en cause sans les frais de ports.
En cas d’échange, renvoyez le(s) article(s) intact(s) dans leur emballage d’origine à l’adresse suivante :
Maison 1889, ZI 4 rue de l’Europe 59540 Caudry

AVAILABILITY

Our products are proposed as long as they appear on the website www.maison1889.com.fr and within the limit of stocks of available materials. Our products are hand- made or machine- sewn in our workshop and exclusively completed on request.
A two-week period is necessary before shipment of your order.
In the event of unavailability of a product after placement of your order, we will inform you by E-mail. Your order will automatically be cancelled and no bank debit made.

DELIVERY

The forwarding costs are calculated depending on the address of delivery:
• Africa
• Asia
• Central America/West Indies
• Corsica
• DOm-Tom
• Europe
• Europe (out of EU)
• Mainland France
• North America
• Oceania
• South America
After confirmation of your order, Maison 1889 is committed to deliver all the references ordered by the Buyer to their forwarding agent, this within a maximum period of 7 working – days following the time needed to manufacture the ordered articles.
In case of a delayed forwarding, you will be addressed an E-mail to inform you of possible consequence on the initial time limit you had been specified.
The products are delivered at the address of delivery given at the time of ordering and in the time limit specified on the page of order validation.
Should you make any input error on entering your address or phone number or E-mail, we could not be made liable with an impossible delivery. We shall not either be held liable for any delay in delivery exclusively due to a dysfunction of the transporter’s management (chronopost).
The potential delays do not give the buyer any right to claim damages and compensation from the seller for such failures. In accordance to the legal dispositions, in case of delay in delivery, you will benefit from the possibility to cancel the order under the conditions and terms specified in the article L.138-2 of the French Consumer Code. Meanwhile, if you receive the product, we will proceed to its reimbursement and to the forwarding costs as well, this under the terms of article L.138-3 of the French Consumer Code.
The risks are at the charge of the buyer at the time when the products leave the Maison 1889 premises. In the event of damage during transport, the protest must be raised and applied with the transporter within a three-day time from the date of delivery.

Warranty and limitation of liability

All our products benefit from the legal warranty provided by the articles 1641 and following of the French Civil Code. In case of non-compliance of a product sold, it may be returned, exchanged or reimbursed.
All claims, exchange or reimbursement requests must be made by postal mail to the following address:
Maison 1889, ZI 4 rue de l’Europe BP 20165 59543 Caudry Cedex
The products must be returned to us in the condition they were at receipt, in their original packaging. You will be refunded the delivery costs on the basis of the invoiced price, and you will be refunded the return expenses on production of the supporting documents.
In all cases, our responsibility is strictly limited to the value of the involved product, value at its date of sale, this excluding any possibility of recourse towards the mark or the producing society of the product.
The terms of this article do not prevent you from taking advantage of the withdrawal specified in article 6 of the French Consumer Code.
The proposed products comply with the current legislation. The liability of Maison 1889 shall not be engaged in case of failure to comply with the legislation of the country where the product is delivered. It is your responsibility to enquire with the local authorities about the import possibilities or with the use of the products you are considering ordering.
Furthermore, Maison 1889 shall in no case be held liable with damages resulting from an improper use and/or from a cleaning treatment, not only inappropriate but also contrary to the cleaning prescriptions applied to the bought product.
At last, the responsibility of Maison 1889 shall not be engaged for any inconveniences or damages inherent to the web network, such as loss of data, computer intrusion, virus, service breakdown or any other unintended problem.

Applicable law and jurisdiction in the event of dispute

These present terms and conditions of sale are subjected to the French legislation. In case of dispute, the place of arbitration is DOUAI, France, it is solely competent, notwithstanding a plurality of defendants or recourse in warranty.

Intellectual property rights

All the components of the website www.maison1889.com/fr are and remain the intellectual and exclusive property of Maison 1889.
No one is authorized to reproduce, exploit, rebroadcast, or use in any capacity whatsoever, even partly, components of the website whatever they be software, visual or sound elements.
Any simple link or by hypertext is strictly forbidden without an express written consent of our society.

Personal data

Maison 1889 retains the right to collect your identifiable data and personal information. They are needed for your order management, for better services and for the information we provide you with.
They can also be transmitted to the societies which contribute to these relations, such as those in charge with services and orders which need your personal information for their order management that is, order fulfillment, order processing and payment.
These data and personal information are also kept for security purposes, so as to respect the legal and statutory obligations.
In compliance with the law of 6 January 1978, you have the permanent right of access, change or oppose your data and personal information, this directly on the website.

Recordkeeping and evidence

The society ETABLISSEMENTS J.BRACQ SA will keep record of the order forms and invoices on a reliable and durable medium so as to constitute an accurate copy in compliance with the provisions of the article 1348 of the Civil Code.
The computerized registers of the society ETABLISSEMENTS J.BRACQ SA will serve as evidence of communications, orders, payments and transactions between the Parties.

Annex: Model of withdrawal form

To be completed and returned by E-mail or postal mail indicating the order number, this only if you wish to withdraw from the contract before shipment of the articles.
To the CUSTOMER SERVICE, Maison 1889 – 4 rue de l’ Europe ZI – 59540 Caudry France
I hereby give notice to you that I withdraw from the contract bearing on the sale of the good(s) below:
Ordered on ——————–and/or received on ———————— (date)
Name of the Customer Consumer: ——————————————
Address of the Customer Consumer: —————————————
Signature of the Customer Consumer: ————————————- only when the form is transmitted by paper version
Date: ————————————–

These Terms and General Conditions of Sale were updated on 10 November 2021